ePatrol
Maintainers · Deep dive

The right maintainer, every time.

Automatic routing rules send every issue to the specialized technician. Email, dedicated portal, measured SLAs.

Inbox · Nuovo messaggio14:35
eP
ePatrol · Nuova segnalazione
da: noreply@epatrol.app
Porta REI Nr 53B — ostacolata da sedie
📍 Pad. Granelli · P2 Est · Oggi ore 14:32
Portale manutentori · Mario
Intervento in corso
PRIMA
DOPO
Intervento chiuso
SLA 2h · risolto in 1h 18m
Routing

Rules that work for you

Set it once: "If check X fails at site Y, assign to Mario". The system does the rest. Mario gets an email, accepts from the portal, documents and closes.

  • Rules per checkpoint, zone or site
  • Automatic emails on open, update and close
  • Dedicated portal showing only their issues
  • Before/after photos and mandatory notes on close
Regole di assegnazione
Pad. Granelli
Porte REI
Mario R.
SLA 2h
Estintori
Luca B.
SLA 4h
Idranti
Anna V.
SLA 6h
Configurabile per presidio, zona e checkpoint
Operational impact

Response times that make a difference

3×
Resolution speed
100%
SLA traceability
0
Dispatch phone calls
1-click
Accept from email

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